IT Operations Realignment
Executive Summary:
Many IT organisations struggle to maintain appropriate service levels as the organisation changes through mergers, acquisitions, and demergers. If unchecked, the disruption causes by these activities to both personnel and systems can easily become engrained in the organisation.
This case study shows how Beyond Technology Consulting can assist organisations to benchmark processes and infrastructure, understand business requirements, and re-align their technology people, processes, and infrastructure to deliver optimal performance to the business.
Industry:
- Finance
Challenges:
- Poor perception of IT by business
- Low Business-IT Alignment
Solution:
- IT Operational Efficiency Assessment
Outcome:
- Cross organisation buy-in
- Detailed action plan
- IT Organisational realignment
- IT Infrastructure remediation