Many IT organisations struggle to maintain appropriate service levels as the organisation changes through mergers, acquisitions, and demergers. If unchecked,...
IT Efficiency, Risk and Improvement Review
IT Reviews target a variety of IT functions and capabilities and will focus on the gap analysis of these capabilities to the businesses requirements, and the opportunity assessment for improvement in the IT service delivery (Cost/Risk/Service Level) or in the capability that the technology provides the business (such as digital transformation).
Why undertake an IT Review?
Many organisations are frustrated with the efficiency of their IT organisation and are unable to prioritise initiatives to improve service levels, reduce risk and cost and increase agility and flexibility. An IT Assessment will provide you with an understanding of the health of your IT systems and organisation and will identify remediation priorities and future project initiatives that should be undertaken as a priority to quickly capture cost savings, reduce risk or to improve service levels to the business. We will use our extensive industry experience and access to industry benchmarks to assess your organisations technology capabilities, technical risks, cost and service level profiles against the requirements and aspirations that we capture during our business discovery. We tailor the assessment to your specific requirements, industry and focus. This may seek to raise service levels experienced by the business, identify immediate cost-out opportunities or improve the digital agility of the IT function. We have a range of IT Assessment and Audit services (for both inhouse and outsourced IT) that can be undertaken with varying levels of detail and expenditure.
Full IT Assessment
Covering the entire scope of the IT organisation, an assessment of the technology effectiveness, risk profile and IT costs is undertaken to ensure that IT service delivery is aligned to the business requirements while ensuring that scale and synergy opportunities are captured, and duplication & operational inefficiencies are removed.
Rapid Assessment
A rapid assessment of your technology department focuses on quickly identifying areas of low efficiency, high cost and high risk. A report is produced that outlines the findings, and suggests initiatives that could be undertaken to alleviate the most critical concerns.
Benchmark Assessment
The key to our approach is to provide a view of “best fit practice” that reflects the unique characteristics of the client and the “best practise” for all organisations of a similar size. Our methodology is designed not only to expose where current performance does not meet requirements, through under or over servicing the business, but also to provide guidance on how operational performance may be remediated or improved through quick wins.
Improving IT Service Quality
Finding and fixing bottlenecks and obstacles in your IT service delivery through a thorough IT assessment is essential to making sure your business is operating at maximum efficiency. This will make it easier to streamline operations, which improves the quality and effectiveness of IT services provided. Furthermore, the evaluation facilitate the optimum use of technology in your company. Taking advantage of new and emerging technologies can speed up service delivery and increase client satisfaction. Furthermore, the IT review process can establish the monitoring of key performance indicators is essential for the ongoing enhancement of IT service levels, guaranteeing your company’s competitiveness and ability to adapt to shifting market conditions.
Mitigating IT Risk
A comprehensive evaluation of your IT infrastructure and capabilities might identify possible gaps in security, resilience and noncompliance with regulations. Proactively addressing issues is essential to averting cyber breaches, service failure and guaranteeing adherence to legal obligations. Early detection and mitigation greatly reduces the possibility of suffering negative legal and financial outcomes. Furthermore, a thorough IT assessment can offer insightful advice on how to create a strong cybersecurity architecture that can shield your company from new threats. A strong and reliable IT infrastructure is maintained by taking a proactive approach to risk management.
Reducing IT Costs
A key outcome of a IT evaluation is often lower IT expenses. It is feasible to optimise resource allocation and thus lower operating expenses by identifying areas where resources may be underutilised or allocated inefficiently. An IT review can also point out areas that could be automated, which increases productivity while reducing operating costs. Minimise maintenance costs by making sure your IT infrastructure is efficient and up to date. These cost savings add up over time and improve your organisation’s ability to invest in new opportunities. We provide a way to achieve these advantages through our advisory and consulting services, making sure that your IT operations are service-oriented, risk-averse, and economically effective.
Beyond Technology Consulting’s Technology Operational Efficiency Improvement Methodology (TOEIM) is focused on reviewing your IT capabilities and looking for gaps where business requirements are not being services appropriately. The resultant advice will enable improved IT efficiency and reduced business risk whilst continuing to deliver business as usual IT services.
After you identified the root cause of our difficulties we have never looked back”CFO | Financial Services Industry
I was astounded to see how reprioritising our IT could deliver such a material improvement in business outcomes”MD | Large field services organisation
It’s the first time that I clearly understand how we engage our IT to change the status quo”CEO | Large Professional Services Firm
Reading your report produced without conflict-of-interest, I clearly understand how biased previous technology advice had been”CEO | Not-for-Profit Organisation
Our business outcomes
Beyond Technology advise businesses on how to optimise the use of IT to achieve business outcomes.
Beyond Technology Consulting has several ways to help CFO’s and CIO’s to improve their organisation’s balance sheet. Our consultants are highly skilled in identifying how to optimise your IT costs to ensure that you are taking advantage of the technology available to your organisation.
Many organisations carry a significant IT failure risk without understanding either the potential or consequences of failure. Quantifying the latent risk, and taking steps to mitigate it not only makes good business sense, it often provides significant improvement in the efficiency and availability of “business as usual” IT service.
With the growing demands on IT departments it can be all too easy to focus on rapidly expanding capability and addressing the day-to-day challenges of running the technology. Properly aligning IT to direct business requirements, while improving the communication channels between IT and the business delivers massive efficiency and capability improvements.
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Frequently Asked Questions
Can’t find what you’re looking for? Drop us a line and we’d be happy to answers any questions you have.
In most professions where information is asymmetric (i.e. the professional could take advantage of knowing more about the subject that they are advising you on) such as Lawyers and Doctors, the governing body can deregister the professional as stop them from practicing. This does not happen with Technology professionals so conflict of interest is a critical problem. Similarly when a technologist is heavily invested in one specific technology it often becomes their go-to solution (to a man with a hammer, everything looks like a nail). By Maintaining our independence, Beyond Technology Consulting ensures that you are provided with unbiased and actionable advice that you can trust is free from conflict of interest and be assured that we are not monetising the advice that we provide you.
"Actionable Advice" is accessible, accurate and is advice that is provided in a language and manner that does not require technical qualifications to understand. We ensure that our recommendations are fit-for-purpose with an understanding of the context of your organisation to be both affordable and achievable.
We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This ensures that you don't end up with a solution looking for a problem and ensures that technology outcomes will grow with your business and flex with changes in the technology.
We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This combined with a bias towards flexible technology solutions helps to provide technology outcomes that will grow with your business and flex with changes in the technology.
There are two key reasons that organisations don't undertake regular independent technology reviews. Firstly many boards and executive don't know that organisations like Beyond Technology Consulting exist and they are left thinking that the only options are IT Audits that are provided by the big accounting firms that don't provide any answers or actionable advice. The second reason is that they don't feel that they understand enough about IT to be able to get value from a review. Beyond Technology Consulting understands this and have designed our organisation to provide "Actionable Advice" that is accessible, accurate and provided in a language and manner that does not require technical qualifications to understand.
Related Case Studies
Evidence of the outcomes we have achieved
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